Your privacy is our priority. This document transparently explains how pop99 collects, uses, and protects every piece of personal information you share with us.
Pop99 takes seriously our responsibility to protect the privacy of every user who trusts our platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use the website, mobile app, and other services provided by pop99.
We operate with full transparency and are committed to ensuring your data is handled responsibly, securely, and in compliance with applicable data protection regulations. Any material changes to this Policy will be communicated to you via a clear notice on our platform.
This policy applies to all users accessing pop99 via web browser, mobile app, or any other digital device. Continued use after any amendments take effect constitutes your acceptance.
Pop99 only collects information necessary for legitimate purposes in order to provide you with the best possible service. The following are the categories of data we collect:
| Data Category | Example | Main Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Account Verification & KYC |
| Contact | Email, phone number | Communication & Account Notices |
| Financial | Bank details, transaction history | Deposit & Withdrawal |
| Technical | IP, device, browser | Security & Analytics |
| Games | Betting records, wins | Compliance & Support |
Every piece of data we collect is used for a specific and legitimate purpose. pop99 does not use your information for any purpose beyond the scope stated here without your consent:
Pop99 consistently invests in security infrastructure to ensure your data is protected at all times. The following are the security measures we have implemented:
All data transmitted between your device and pop99's servers is protected using 256-bit SSL/TLS encryption — the same level of protection used by leading banking institutions. Sensitive data stored in our databases is also encrypted using the latest industry standards.
Access to user personal data is restricted to authorised staff on a need-to-know basis. All access is logged and continuously monitored. Our staff are bound by strict confidentiality agreements and undergo regular data protection training.
Pop99 retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. In general, transaction records and KYC data are kept for a minimum of five years following account closure for regulatory compliance purposes.
Pop99 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We only share your data in the following limited circumstances:
We work with selected service partners who help us operate the platform, including payment providers, cloud service providers, and gaming software providers. All partners are bound by strict data protection agreements and are only permitted to use your data for purposes specified by pop99.
Pop99 may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts where obligated to do so by court order, applicable law, or valid legal process.
Should pop99 be involved in any merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance via a clear notice on our platform.
Pop99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable most cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.
Pop99 respects your rights regarding personal data. You have the right to:
To exercise any of the above rights, contact our privacy team through the official support channel. We will process your request within a reasonable timeframe and inform you of the outcome.
Pop99 is a gaming platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.
Should we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you become aware that a minor has registered on our platform, please contact our support team immediately.
The pop99 platform may contain links to third-party websites or services, such as payment providers and partner gaming platforms. This Privacy Policy does not apply to those external websites or services.
Pop99 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each website you visit separately.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
More than just a document — it is our promise to every pop99 user.
All data transmitted between you and our servers is protected with bank-grade encryption that cannot be compromised.
Your identity verification documents are stored with full encryption and accessed only by authorised staff.
Pop99 has never and will never sell, rent, or trade your personal information to third parties.
Our security systems operate around the clock to detect and address any threats to user data.
You have the right to access, correct, or request deletion of your data at any time through our support channels.
Our data handling practices comply with international data protection requirements and applicable local regulations.
Join a community of players who trust our platform. Register today and enjoy a fully protected gaming experience.